• Address: Tacoma, WA 98407 (map)
• Date Posted: 11/11/09
• Job Type: Full-time

Vitaliy Koshevoy

253-269-2220

VETALIK08@GMAIL.COM



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Objective: Customer service management where my experience can be utilized to improve customer satisfaction.


Experience

Verizon wireless
Retail Account Executive/Store key Holder/Operations
Gig Harbor, WA

Clearwire
Retail Account Executive/Store key Holder Seattle, WA

Cingular/AT&T
Tacoma, WA


Retail Salesperson
• Prepared sales slips and sales contracts.
• Executed daily operations of making top sales.
• Estimated cost of repair and alteration of merchandise.
• Wrote, designed and produced flyers and events.
• Described merchandise and explained use, operation, and care of merchandise to customers.
• Estimated quantity and cost of merchandise required, such as paint and floor covering.
• Trained and managed many employees and achieved significant improvements in their productivity.
• Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
• Trained new employees in sales.
• Prepared merchandise for purchase and rental.
• Placed special orders and called other stores to find desired items.
• Successfully handled a store.
• Helped customers try on and fit merchandise.
• Structured and maintained a store and events.
• Bagged and packaged purchases, and wrapped gifts.
• Exchanged merchandise for customers and accepted returns.
• Sold and arranged for delivery, insurance, financing, and serviced contracts for merchandise.
• Cleaned shelves, counters, and tables.
• Greeted customers and ascertained what each customer wanted and needed.
• Responsible for running a store..
• Ticketed, arranged and displayed merchandise to promote sales.
• Responded to written and telephone requests for customers.
• Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrated use and operation of merchandise.
• Answered questions regarding the store and its merchandise.
• Computed sales prices, totaled purchases and received and processed cash and credit payment.
• Provided personalized service to my clients.
• Maintained records related to sales.
• Watched for and recognized security risks and thefts, and knew how to prevent and handle these situations.
• Estimated and quoted trade-in allowances.



Education

Wilson High school Tacoma
Diploma 06

penn foster Tacoma


Languages

Russian
Ukrainian



Awards

Top sales partner, leadership, and performance won awards, plaques, training certificates in management, team leadership.



References Available upon request