Summary of Skills:
Multi-tasking
Microsoft Office
Email system
Customer Service
Typing 60+ WPM
Problem Solver
Clerical Support
Multi-Phone lines
Payables / Receivables
Scheduling Meetings
Records Management
Medical Terminology
First Aid/CPR
Ten Key by Touch
Accounts Payable
Professional Experience:
Alaska Traffic Consultants, Inc. Seattle, WA 1991 – 2006
Logistics Coordinator (Company Sold)
· Involved with the commercial freight move from pickup to billing, including tracking, documentation, classification research, document retrieval, container costing and other tasks
· Assisted with collections and account reconciliation
· Direct interaction with carriers to negotiate contracts and account payables
· Help clients solve complex commercial freight concerns while saving them both time and money whenever possible
Chrysler Jeep Dodge, Inc. Bellevue, WA 2007 – 2008
Auto Sales
· Proudly sold cars for Auto Nation, the largest car company in the world, helping clients determine what vehicle would best service their needs
· Educated buyers about the abilities and performance expectations of various vehicles
Holiday Equity, Inc. Seattle, WA 2009 – Present
Customer Care (Contract)
* Provide outstanding customer service to Time Share owners on a daily basis via telephone
* Researching account status and accounts payable.
Cascade Subscription Services, Inc. Seattle, WA 2009 – Present
Tele-Sales (Part Time)
· Fast paced environment averaging 75 - 100 dials per hour selling advertising for trade periodicals.
· Demonstrate outstanding phone skills by identifying decision maker and closing sales
Honors, Activities, Goals:
· Fall 2009 attending University of Phoenix pursuing my Bachelor of Science in Health Administration/Health Information Systems.
· Dean's list honor roll, nursing program.
· Volunteer for AIDS prevention and education organization 1988 - 1990.
· Three Red Cross CPR/First Aid certifications between 1991 and 2005.
· Certified Flagger Washington/Oregon/Idaho/Montana (Expires October 3, 2012).